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Managing Data in Care Recruitment

Making Care Better 31/10/20 Yanique Barnett-Brown

Technology can have a dangerous side effect; the collection and potential abuse of data. To tackle the said negative, we have the right mentality and processes in place.

Managing Data in Care Recruitment

Technology will gradually find a way to seep into virtually every industry in the world.

Simply, this is because tech helps us work more efficiently and effectively, automating various complicated tasks and making it simpler for us to carry out our work and put our skills to use. This is why the care recruitment industry has recently become so accessible.

Specifically, care recruitment is connecting skilled and experienced carers with clients across the world, ensuring that specialised care is assigned to those who need it the most.

However, technology has always had a dangerous side effect; the collection and potential abuse of data. To tackle the said negative, we have the right mentality and processes in place.

The Need for Cybersecurity

In order for machinery and software to work properly, it’s important to feed it plenty of appropriate data to ensure that the right carers are paired with patients that need their skills the most.

Also, it makes it easier to report on issues and keep logs of every carer that’s worked with individual clients. Doing so, streamlines operations, maximises engagement with potential care candidates and offers a comprehensive recruitment solution for all care services.

As a result of this overwhelming amount of data, our IT-powered care systems are also goldmines full of patient data that can be sold, abused and exploited. To prevent this, it’s important to use the right cybersecurity measures and technologies to prevent the data from being accessed and stolen.

What Digital Defences Do We Have?

Threats are typically dealt with in three different ways; software tools, hardware tools and awareness.

  • Hardware includes routers with built-in tools that physically limit or even shut off internet access once it detects something has gone wrong. Hardware defences can also include backup servers that are client data should it be stolen or deleted maliciously.
  • Software tools include firewalls that read and intercept unknown requests, or anti-virus software that actively scans and guards your computers against viruses. Hardware and software are often used in conjunction with each other to provide a solid defence.
  • Awareness means training your staff so they understand what a cyber threat looks like. It could be social engineering, it could be phishing attempts or even just strange emails. Whatever the case, it’s important to train your staff so they know how to overcome cybersecurity threats.

These are the overall steps taken to actively prevent and overcome digital threats that could compromise your client’s data, but there are other steps to take so that you can avoid this happening in the first place.

Giving Control Back to Humans

While relying on technology can help speed things up and make your business more efficient, a human element should always be present to make the final decision. Technology gives us ways to manage and view client data from different angles, but it should still be humans that have the final say in how to use that data.

With this in mind, tasks such as managing and placing candidates become much easier thanks to assistance from computers fueled with data. Complex tasks, such as streamlining the credentialing process and redeploying candidates, are far more efficient when humans and technology work in tandem to manage data in the care recruitment industry.

This blog was made possible by our friends at The Spine Clinic. For Osteopathic help, please check out their services.

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