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Care Organisation

Giving you access to the best talent.


Partnership is key

Our goal is to gain a full understanding of your specific needs and preferences so that we can provide services that exceed your expectations.

2, 500

Chosen by 2,500 candidates


Trusted by 500+ clients

24/ 7

Here for you 24/7


Google rating



The best of everything

A great first impression

Looks matter. Especially when it comes to someone providing care. What do we do about it? We provide all workers with free uniforms and badges to help them gain and deliver true patient trust.

Experts in our field

Our specialist Business Development managers will take extra care to fully understand your needs and requirements. Your dedicated Account Manager will be on hand 24 hours a day, 7 days a week, 365 days a year.

No risk

We’re so confident in our delivery, we don’t need to tie people into small print contracts. If better cover is found elsewhere, then no hard feelings. We’ll be here, ready to help when it’s needed next. Cancel up to 5 hours before shift, free of charge.

Short notice supplier

Our Consultants are genuine magicians, performing unbelievable miracles daily. No job is too difficult and no notice too short. Nurses support us 24/7, why should we be any different?

Our safe recruitment process

Initial screening

At iCare24, we believe in a holistic approach when reviewing applications for our healthcare jobs. We go beyond simply evaluating qualifications and experience; we look for individuals who have a true passion for caring for our clients. During our meetings with applicants, we have the opportunity to delve deeper into their motivations and assess their genuine desire to make a positive impact.

Based on these conversations, we carefully consider each application and make informed decisions to ensure that our team is comprised of individuals who are dedicated to providing exceptional care.

Interview stage

After the initial application process, candidates progress to an in-depth interview with our Clinical & Governance Nurse Manager, Janet. During this interview, we not only assess their knowledge and experience but also gauge their genuine passion for providing care. It's a crucial step where we get to understand if they align with our values and culture.

This thorough assessment ensures we find the best fit for iCare24, making sure our team consists of dedicated professionals committed to delivering exceptional care.

References and checks

Prior to making any hiring decisions, we conduct a comprehensive background check on all applicants, including an enhanced criminal record check (DBS). We take the time to meticulously verify their references, covering the last three years of employment and/or study, ensuring a complete picture of their professional history.

This process applies to both new applicants and individuals seeking to rejoin iCare24. Additionally, we require candidates to provide references for any positions they have held since their departure, allowing us to gather valuable insights into their work ethic and performance. As part of our thorough assessment, we also confirm the validity of their moving and handling certificate, ensuring that our team members are equipped with the necessary qualifications and skills.

Our commitment to these rigorous checks demonstrates our unwavering dedication to maintaining the highest standards of safety and professionalism at iCare24.


At iCare24, every potential team member undergoes a meticulous vetting process, ensuring that only the best candidates join our ranks. If additional training is required to enhance their skills, we prioritise providing them with the necessary resources. Before their first shift, every new hire is required to successfully complete our comprehensive induction program, equipping them with the knowledge and tools needed to excel in their role. 

Accreditations and Awards



Melanie Nutt

Temporary Staffing Manager, Dorset County Hospital | NHS Foundation Trust

Jane Brynes

Temporary Staffing Manager, Lancashire Teaching Hospital | NHS Foundation Trust

Care Home Manager

Bangor Care Home


Dorset County Hospital NHS Foundation Trust feel your model around being a one stop shop in respect to your agency is very supportive towards our shift demand, as this allows you to put some controls over the nurses internally to ensure we are getting the best value for money. By utilising the below structure of your agency, this has allowed us to successfully remove the *competitor agency* usage and offer a cost saving to the trust. We look forward to our continued working relationship.


I would like to take this opportunity to express our working relationship with iCare24 as one of our Framework partners. We have been working with the group for over 1 year and have found your services very reliable. We appreciate the continuity of care which is also an important factor within our trust. In the instances where iCare24 are unable to fill a shift, they are upfront and professional, keeping us informed of the situation allowing us to make further arrangements.


I manage shift allocations and agency bookings for a busy care home and have found iCare 24 to be an invaluable resource. I deal primarily with Richard Mash who often goes above and beyond to secure staff for me on a weekly basis, sometimes at very short notice. Any issues are dealt with promptly via telephone or email which often isn't the case with other providers. We'd honestly struggle to achieve the level of care and support our clients need without the help of agency staff and truly appreciate the support of the honest, hard-working staff that iCare24 provide. 5 out of 5!

What to expect when working with us.

A personal touch

We just get it. A single staffing solution doesn't work for everyone. That's why we offer a personalised service that's designed to fit your specific staffing needs. Our personal touch makes us stand out and that's why so many organisations choose us as their top staffing provider.

Day and night, we’ve got your back

Care never sleeps, so why should we? Your dedicated account managers will be on hand 24 hours a day, 7 days a week. You can have peace of mind knowing that our team is just a phone call away, ready to assist you whenever you need it.

Only the best make the cut

We're all about providing the best service possible, and that starts with the healthcare workers we hire.  We're really picky about who we bring on board, so you can rest assured that we only hire the cream of the crop.

Accountability you can trust

We’re here to be held to account. Whether staff searching at the 11th hour or providing workers with an account manager, we’re the people you can count on, here to help you in any situation, any time.

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News & views

Head Nurse Janet

The iCare24 Group’s compliance team manages the process of achieving and upholding compliance with government regulations and client demands. Working closely with local managers, consultants, and nurse recruiters, the team ensures that new applications are processed swiftly and correctly, while also keeping every agency worker’s records in complete compliance.