Giving you access to the best talent.
Partnership is key
Our goal is to gain a full understanding of your specific needs and preferences so that we can provide services that exceed your expectations.
What to expect when working with us
Chosen by 2,500 candidates
Trusted by 500+ clients
Here for you 24/7
The best of everything
A great first impression
Looks matter. Especially when it comes to someone providing care. What do we do about it? We provide all workers with free uniforms and badges to help them gain and deliver true patient trust.
Experts in our field
Our specialist Business Development managers will take extra care to fully understand your needs and requirements. Your dedicated Account Manager will be on hand 24 hours a day, 7 days a week, 365 days a year.
We’re so confident in our delivery, we don’t need to tie people into small print contracts. If better cover is found elsewhere, then no hard feelings. We’ll be here, ready to help when it’s needed next. Cancel up to 5 hours before shift, free of charge.
Short notice supplier
Our Consultants are genuine magicians, performing unbelievable miracles daily. No job is too difficult and no notice too short. Nurses support us 24/7, why should we be any different?
Our safe recruitment process
At iCare24, we believe in a holistic approach when reviewing applications for our healthcare jobs. We go beyond simply evaluating qualifications and experience; we look for individuals who have a true passion for caring for our clients. During our meetings with applicants, we have the opportunity to delve deeper into their motivations and assess their genuine desire to make a positive impact.
Based on these conversations, we carefully consider each application and make informed decisions to ensure that our team is comprised of individuals who are dedicated to providing exceptional care.
After the initial application process, candidates progress to an in-depth interview with our Clinical & Governance Nurse Manager, Janet. During this interview, we not only assess their knowledge and experience but also gauge their genuine passion for providing care. It's a crucial step where we get to understand if they align with our values and culture.
This thorough assessment ensures we find the best fit for iCare24, making sure our team consists of dedicated professionals committed to delivering exceptional care.
Prior to making any hiring decisions, we conduct a comprehensive background check on all applicants, including an enhanced criminal record check (DBS). We take the time to meticulously verify their references, covering the last three years of employment and/or study, ensuring a complete picture of their professional history.
This process applies to both new applicants and individuals seeking to rejoin iCare24. Additionally, we require candidates to provide references for any positions they have held since their departure, allowing us to gather valuable insights into their work ethic and performance. As part of our thorough assessment, we also confirm the validity of their moving and handling certificate, ensuring that our team members are equipped with the necessary qualifications and skills.
Our commitment to these rigorous checks demonstrates our unwavering dedication to maintaining the highest standards of safety and professionalism at iCare24.
At iCare24, every potential team member undergoes a meticulous vetting process, ensuring that only the best candidates join our ranks. If additional training is required to enhance their skills, we prioritise providing them with the necessary resources. Before their first shift, every new hire is required to successfully complete our comprehensive induction program, equipping them with the knowledge and tools needed to excel in their role.
Accreditations and Awards
iCare24 has achieved a place on the 2023 edition of The Sunday Times 100, a prestigious annual ranking of Britain’s fastest-growing private companies.
The People’s Platform Award exclusively recognises and celebrates the companies at the forefront of workplace culture and employee innovation. iCare24 has been recognised as a forward-thinking company that has proven we prioritise our people by creating rewarding and engaging cultures where our employees feel they can thrive.
NHS framework agreements are designed to ensure the NHS only gets the best possible service for its temporary staffing needs. Their primary goal is to prevent the exploitation of the NHS’s resources by looking at temporary staff rates, the fees paid to agencies and agreeing on fixed prices.
REC is the body representing the £24.5 billion recruitment industry. With more than 7000 corporate members and 5,000 individual members it is the recruitment’s biggest voice. All members adhere to the Code of Good Recruitment Practice – developed to ensure jobseekers and employers receive the highest recruitment standards.
Healthtrust Europe is committed to strengthening provider performance and clinical excellence through an aligned membership model and the delivery of total spend management solutions.
The platinum Neuven standard recognises our commitment to the compliance and due diligence needed by this framework and we are duly proud of this esteemed recognition. ICARE 24 Group adheres to stringent procedures and processes on every placement we make which ensures all our clients can be confident that our candidates are vetted to the highest standards.
SAFERjobs is a non-profit, joint industry and law enforcement organisation designed to support job seekers, agency staff, and contractors with any suspected fraud, malpractice, breach of legislation, or poor experience they may encounter. SAFERjobs is supported by the DWP, BEIS, Metropolitan Police, and other government and industry organisations.
ICARE 24 Group are a proud member of the Disclosure and Barring Service (DBS) which was established in 2012 and carries out the functions previously undertaken by the Criminal Records Bureau (CRB) and the Independent Safeguarding Authority (ISA).
We have worked closely with the HB Group to ensure compliance is achieved through robust quality control policies and processes. In order to achieve this, one of the key factors is, continuity of the staff delivering these services.
Temporary Staffing Manager, Dorset County Hospital | NHS Foundation Trust
Temporary Staffing Manager, Lancashire Teaching Hospital | NHS Foundation Trust
Care Home Manager
Bangor Care Home
Dorset County Hospital NHS Foundation Trust feel your model around being a one stop shop in respect to your agency is very supportive towards our shift demand, as this allows you to put some controls over the nurses internally to ensure we are getting the best value for money. By utilising the below structure of your agency, this has allowed us to successfully remove the *competitor agency* usage and offer a cost saving to the trust. We look forward to our continued working relationship.
I would like to take this opportunity to express our working relationship with iCare24 as one of our Framework partners. We have been working with the group for over 1 year and have found your services very reliable. We appreciate the continuity of care which is also an important factor within our trust. In the instances where iCare24 are unable to fill a shift, they are upfront and professional, keeping us informed of the situation allowing us to make further arrangements.
I manage shift allocations and agency bookings for a busy care home and have found iCare 24 to be an invaluable resource. I deal primarily with Richard Mash who often goes above and beyond to secure staff for me on a weekly basis, sometimes at very short notice. Any issues are dealt with promptly via telephone or email which often isn't the case with other providers. We'd honestly struggle to achieve the level of care and support our clients need without the help of agency staff and truly appreciate the support of the honest, hard-working staff that iCare24 provide. 5 out of 5!
What to expect when working with us.
A personal touch
We just get it. A single staffing solution doesn't work for everyone. That's why we offer a personalised service that's designed to fit your specific staffing needs. Our personal touch makes us stand out and that's why so many organisations choose us as their top staffing provider.
Day and night, we’ve got your back
Care never sleeps, so why should we? Your dedicated account managers will be on hand 24 hours a day, 7 days a week. You can have peace of mind knowing that our team is just a phone call away, ready to assist you whenever you need it.
Only the best make the cut
We're all about providing the best service possible, and that starts with the healthcare workers we hire. We're really picky about who we bring on board, so you can rest assured that we only hire the cream of the crop.
Accountability you can trust
We’re here to be held to account. Whether staff searching at the 11th hour or providing workers with an account manager, we’re the people you can count on, here to help you in any situation, any time.
Hear from one of our own
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Head Nurse Janet
Contact us or find an office
Cape Town1 Oxbow Cres